Careers

The Riveter is a membership network built by women, for everyone, offering coworking spaces, programming, and community.

We see a world in which equality of opportunity in work is not a promise, it is a reality. We work to build this world, every day. We center women and their work in all our efforts, but we are devout in welcoming everyone. We know that the future of work will be equitable only if everyone - regardless of gender - works to make it so. We welcome you to join us as we level the playing field, as we create space, and as we move mountains.

Learn More About Working at The Riveter

 

General Manager - Los Angeles

Los Angeles, CA

The Riveter is looking for a highly motivated General Manager who has a deep understanding of the community and a drive for innovation. The GM is responsible for the overall membership growth, operations, and community relations at their location. Our candidate will help us deepen our understanding of the market, find new areas of opportunities, and grow meaningful relationships within the community. They are responsible for the efficient running of the facility, building the community, bringing our story and value proposition to life, and the retention of our members. This is a true mix of an operational and relational position, perfect for the right leaderWhat You’ll Do:

  • Actively form connections with current and prospective members, as well as influential community leaders, businesses and local organizations. This includes everyone from the local chamber, to mothers' groups, to women in tech.
  • Actively promote The Riveter at local events and through social media
  • Grow membership base and revenue generating verticals at your location
  • Leverage and expand the existing network for membership, partnerships, events, and member benefits
  • Work with cross-functional teams to inform and execute on growth and retention strategies
  • Operate location with maximum profitability and balanced budgets in mind
  • Manage vendor relationships and conducting quarterly vendor cost audits
  • Ensure an excellent experience for all members, prospective members, and guests while in the Space; model and exemplify hospitality excellence at all times
  • Tour and close prospective members
  • On-boarding new members and new member orientation
  • Attend programming events when possible to interface and build relationships with the community
  • Conduct exit interviews with members that cancel their membership and work to retain members with special offers
  • Build partnerships with local experts who will provide their time and talent to help educate our members.
  • Attend the occasional evening event to support the events team
  • Ensure best operational practices within the facility

You’re Our Ideal Teammate if You:

  • Bachelor’s degree or equivalent working experience in hospitality or related field acceptable
  • 5+ years minimum of progressive experience working in hospitality or related field
  • You're energized by creating new relationships - and maintaining true connections
  • A robust network in the areas of start-up, entrepreneurial, independent contractor, real estate, and business (small and/or corporate) sectors.
  • Have proven ability to drive revenue and deliver on growth goals.
  • Strong tactical execution skills and ability to think critically with the highest level of operational excellence
  • Proficient in budgeting, reconciling and analyzing excel spreadsheets
  • Strong organizational and project management skills
  • Highly motivated, resourceful problem solver who can manage a budget and maximize value of event spend
  • Demonstrated experience managing team of direct reports
  • Acumen in facilities management
  • Intermediate level of proficiency with technology based systems such as co-work space management software
  • Strong interpersonal skills

Physical Requirments

  • Must be able to lift/carry a minimum of 30lbs
  • Must be able to kneel, bend, reach, and stand for a long duration

Apply Now:

Hi There -

I'm thrilled that you're interested in learning more about The Riveter and exploring job opportunities in which you can help shape the future of work. We opened the first Riveter location in May 2017. We are now 19 months in and we have five locations in two states, 20+ team members, a digital platform and a membership of over 2000. In the next two years, we plan to open an additional 15+ locations in multiple states, grow our digital membership from zero to thousands, and build an internal team of over 75. We’ve gone from mere idea to a reality meriting coverage in the Washington Post, Wall Street Journal, Fast Company, Inc, InStyle, Entrepreneur and more. We’ve had teammates speak across the world, from Cannes Lions to SXSW to the United State of Women.

We’ve completed three rounds of funding in less than two years: $695,000 pre-seed, $4.75 million seed, and $15 million Series A. And we’ve done this with an all-female leadership team. Why does that fact matter? Because today - despite all of the efforts and conversation - women still receive a mere 2.2% of venture capital funding. Because less than half of women receive funding for follow-on rounds. Because none of this is okay with us and we want to change it. We are working to change it. We will change it.

We move mountains. And it’s really hard.

So, yes, we’ve done all of the above. Let us tell you what else has happened along the way. We’ve missed budget projections. We’ve made mistakes in the hiring process. We’ve changed the organizational structure multiple times. We’ve asked people to come in early and stay late and said that all ten things we asked for on that day were the first priority. Then we told them mid-day that none of them were a priority. We’ve all completed fire drills where nothing was actually burning, and we’ve missed birthday parties and nights out because that time something really was on fire. We’ve had the highest of highs and the lowest of lows on the same day. We’ve been asked to do something and had to move even when we didn’t have all our questions answered.

Reid Hoffman, the founder of LinkedIn, said once that in order to scale you must “expect chaos.” We agree. We like to say that chaos is a feature of the system, not a bug. You’ll thrive at The Riveter if you’re innovative and think two steps ahead. We will work well with you if you can get to 70% and go - and get to that point without much guidance. We have growth mindsets and you must have that same outlook if you want to join our team. You won’t like being here if you aren’t on the same page as us - and that’s okay. There are so many companies out there doing amazing things that have had years to build a culture and processes and systems. We’re less than two years in and we’re still figuring it out. And we will be for a long, long time.

There is another piece of it, too. The thing that keeps us going late at night when we want to sleep or on that weekend day when we’d rather be with our kids. (And that isn’t every night or every weekend, but it is some - maybe even most, at times - and you should know that.) It’s the fact that we think we’re doing something extraordinary. We are driven by the common belief that the world (and particularly the workplace) can and should look different for women. The status quo doesn’t work for us. We want to leave a mark, to have a say, to build a brand new table where women aren’t just given a seat but where we’re driving the entire conversation. And in doing this, we believe we can build a billion dollar company. We need everyone who works with us to believe this, too.

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Amy Nelson

CEO/Founder, The Riveter

 

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